In this case, after installing the new VMware or Citrix client, Philips client extension drivers need to be installed again (run \2_Windows_clients\philips_client_extension_setup. Upgrading the VMware Horizon Client or Citrix Workspace app on Windows does usually not break Philips Speech Extensions, unless the upgrade is done by uninstalling the old VMware or Citrix client first. Hello, I am using a Mac Book Pro with Mac OS Mojave 10.14.3. Citrix Audio Diagnostic Tool is a troubleshooting and monitoring tool for Citrix HDX Audio. ![]() Please use the Remote Desktop client for Windows instead. This issue can also be resolved by upgrading Philips SDK and target extensions to version 4.6 or later.Ĭonnecting to Azure Virtual Desktop from the “Microsoft Remote Desktop” app in the Microsoft store is not supported by the Philips client extension drivers. Otherwise, button events from Philips dictation devices are not received by the Nuance software. ![]() Dragon Medical One 2021.4) in a remote environment, Philips client extensions (if used) must be version 4.4.441 or later. First check if RDP- Tcp and ICA- Tcp does not have audio disabled. When using Nuance software integrating Philips Hardware SDK version 4.4.441 or 4.5.450.13 (e.g. If the target OS is Server 2012R2, it is required to enable the Desktop Experience feature Try removing the line “administrative session:i:1” A possible solution for this is to modify the RDP file provided by the Azure resource. Ask question Please note that on Monday March 4, Citrix and NetScaler Discussions will be moving to the new Citrix Community launching that day at 10am Eastern. ![]() If connecting to a Windows Server VM in Microsoft Azure via WTS/RDP, remote audio recording might not work as expected. Windows 11 Citrix HDX Audio not working - Windows cannot verify the digital signature for the drivers required for this device.
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